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Thread: What's Your Experience With PayPal Claims?

  1. #31
    UPDATE: My faith in PayPal has been restored. Based on the advice from Beth, I called PayPal on Friday night and was able to speak to a representative in CA. It took a lot of explaining, but after reviewing the situation to him, and reviewing the documentation we submitted, he agreed to send it back for another review. He said since it was a live animal, they were going to request a statement from a veterinarian regarding the cause of death. Last night, we received an e-mail from PayPal stating that based on the evidence, they were reversing their original decision and ruling in our favor. In other words, we won the appeal!!! The only downside was that we received a very nasty e-mail from the buyer a few minutes later. Oh, well.......

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    Senior Member Aquaman61's Avatar
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