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Thread: Paypal dispute and questions.

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    Paypal dispute and questions.

    I have my first PayPal dispute and I am clueless how this works.

    When people pay me,,,I move the funds into my checking account,,,,so my PayPal account is usually at a 0.01 balance on most days.

    I had a side transaction with a new Aquabid user for two of my auctions. Each order of fish was $15 and shipping was $15 making the total $45.00.

    I shipped both orders of fish,,,,,,one of the orders had DOA's,,,,,he notified me per my terms,,,,I responded that I would send replacements at no charge and I will pay for shipping.

    He emailed me back and seemed happy.

    "Greetings Bill,


    Thank you for taking care of your customers. Upon reception of the live specimens I will be recommending you, for it is rare in my first hand observations that a seller would take such initiative in customer service. By the way, I do have video evidence of the un-boxing on hand should you require the upload.


    Thank You and farewell,"



    Today,,,,I sold a couple of auctions and am waiting for payment,,,,,I went to my PayPal account and it is -$43.48

    And it seems this guy had filed a dispute. I will probably just refund him, block him and be done with it,,,,,,

    But my concern is,,,,,since my account is -$43.48,,,,,,will it go up to zero when this new buyer pays me? Or will I have the funds available from the new buyer when he pays me? Do they keep funds from other buyers separate from the disputed money?

    Like I said,,,I have no clue how this works,,,,,,

    Bill

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    Last edited by tpetsfl; 07-09-2017 at 11:31 AM.

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    Last edited by NoFishToday; 07-09-2017 at 02:37 PM.

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